Legal
Refund Policy
Draft placeholder. This document has not been reviewed by counsel and is not in effect. It exists only so the site structure is complete. Do not rely on it.
Last updated: Not yet published
Placeholder. Refund terms for consult fees and dispensed medication must be drafted with counsel and must reflect the constraints that apply to compounded prescription products and to the payment processor.
Consult fees
Placeholder — whether and when a provider-review fee is refundable if treatment is not prescribed.
Dispensed medication
Placeholder — prescription medications generally cannot be returned once dispensed; exact terms to be defined with counsel and the pharmacy partners.
How to request
Placeholder contact and timeline for refund requests.